Have a question? Call 1-855-537-4129
Have a question? Call 1-855-537-4129
Have a question? Call 1-855-537-4129
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Hard Rock Hotel Punta Cana
1-809-687-0000

Boulevard Turístico del Este Km.28No.74, Macao, Dominican Republic

QUESTIONS & ANSWERS

  • Who can play at Hard Rock Punta Cana? You don't need to stay here to play here! Our Casino is open to everyone including those who are staying at other resorts or just passing through! Dominican Law 155-17 requires all casino guests to be registered, so don't forget to bring your ID.
  • How old do you have to be to play at the casino? To be or play on our Casino floor, you must be at least 18 years old.
  • What kind of currency can be played in the casino? All our tables and slots use American dollars; however, if you have any other currency, please contact our Casino Cage for more details.
  • What is the casino operating hours? Our Casino is open 24 hours / daily. The Poker Room opens every night at 8:00 pm with cash game play typically beginning between 8:30 and 9:00 pm, or as soon as we have 4 players seated.
  • How many slot machines and tables are on the floor? We currently more than 470 slot machines and 40 plus tables on the floor with an additional 4 poker tables in the poker room.
  • What are the betting limits for the slot machines? We have a large variety of slots available for you to enjoy.  Our slot machines range from $0.01 to $50.00 Dollars denominations.
What are the betting limits for the table games? For standard table limits please see below.

Blackjack

  • $5 - $200 – Pays 6 to 5
  • $10 -$300 – Pays 6 to 5
  • $15 - $500 - Pays 6 to 5
  • $25 -$1000 – Pays 3 to 2
  • $50 - $1000 – Pays 3 to 2

Craps

  • $15 - $500 3, 4, 5 Times Odds

Roulette

  • $2 - $50 Inside
  • $10 - $250 Even Chances
  • $5 - $100 Inside
  • $25 - $500 Even Chances

 

Baccarat

  • $100 - $5000

Novelty Games ; Let It Ride, Three Card Poker, and Ultimate Texas Hold ‘Em and Mississippi Stud Poker.

  • $10 - $200 with Progressive Payouts

*Please note that higher limits are available for High Rollers – please contact us for more details.

  • I want to play but didn’t bring enough cash; how can I acquire additional funds? We can provide cash advances against your credit card (must be VISA or Mastercard – subject to a fee) or we can accept your VISA and American Express traveler’s checks (we do not cash personal checks).
  • I recently played at your casino but forgot to cash some chips in before I returned home; what can I do? All chip exchange transactions must be done in person.  Unfortunately, we cannot redeem chips sent via mail.

NOTICE

In order to comply with Dominican Law 155-17 that delegates jurisdiction of all casinos to the Direccion de Casinos y Juegos de Azar ( Dominican Gaming Board), who under resolution 204-17 under its article 17 states the following:

Article 17 – Identification of Clients: All casinos must establish mechanisms of control and procedures to identify all gaming clients, acquiring pertinent information and valid credentials that include:

  • Full name
  • Government issued ID, IE Passport, Country ID or Driver’s License
  • Full address
  • Telephone and email

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Hard Rock Hotel & Casino Punta Cana Boulevard Turístico del Este Km.28No.74 Macao, Dominican Republic Front Desk 1-809-687-0000 Reservations 1-855-537-4129